Integrations
Integrations bring customer conversations, API context, and support signals into Woes. Start with the surfaces where your customers already ask questions and where your API truth already lives.Integration Categories
Setup Order
1
Connect customer channels
Install live chat first, then add email, Discord, or Slack based on where
customers already contact support.
2
Connect source context
Add docs, specs, repositories, Notion pages, Confluence spaces, and examples
so agents can answer from real context.
3
Connect workflow tools
Add Linear, Jira, Zapier, Webhooks, Sentry, or HubSpot when operators need
external product, engineering, automation, event delivery, error, or CRM
context.
4
Create keys carefully
Use widget public keys in browsers and private REST API keys only from server-side systems.
5
Test the whole loop
Send a customer message, verify it reaches Inbox, check the agent evidence, and confirm analytics update.
Security Rules
- Keep REST API keys out of client-side apps.
- Keep source auth credentials separate from source content.
- Use verified widget identity for account-specific history.
- Review tenant boundaries before connecting customer data.
