Sentry Integration

Use Sentry for	Where it appears
Operator visibility into the connected Sentry organization, user, and available projects.	Integrations > Sentry.

Use Sentry for

Where it appears

Operator visibility into the connected Sentry organization, user, and available projects.

Integrations > Sentry.

What It Does

Capability	What you can do
Connect Sentry	Authorize a Sentry organization from Workspace Settings.
Review connection status	See whether Sentry is connected and which organization/user authorized it.
List projects	Refresh and review the Sentry projects available to the connection.
Keep it operator-only	Sentry details stay out of the customer widget and public API responses.
Disconnect	Remove the Woes connection when operators should no longer use Sentry context.

Current Limits

The current Sentry integration does not yet:

Attach Sentry events or issues to Woes conversations.

Search error events by customer, release, environment, route, or fingerprint.

Create Woes issues from Sentry alerts.

Expose stack traces, request payloads, breadcrumbs, or event metadata to customers.

Provide automation actions based on Sentry events.

Setup

Open Integrations

In Woes, go to Workspace Settings -> Integrations.

Connect Sentry

Open Sentry and click Connect.

Authorize access

Approve the Sentry organization you want Woes operators to reference.

Review projects

Return to Woes, open the Sentry integration, and refresh projects to confirm the expected organization is connected.

Data And Privacy

Sentry is not a customer support channel and is not a Context Library source. Woes keeps Sentry connection details server-side and returns only safe status, organization, user, and project metadata to the workspace UI.

Do not copy stack traces, request bodies, access tokens, or customer-private Sentry event data into customer replies unless your team has reviewed and redacted it.

Troubleshooting

Issue	What to check
The Sentry card says setup needed	Ask a workspace admin or Woes support to confirm Sentry is enabled for the workspace.
The wrong organization is connected	Disconnect Sentry from Woes, then reconnect and choose the correct organization.
Projects are missing	Refresh the project list and confirm the connected Sentry user can access those projects.
Operators need event-level evidence	Use Sentry directly for now; event attachment and search are not available in Woes yet.

Start here

Integrations

Sentry Integration

Sentry Integration

At A Glance

What It Does

Current Limits

Setup

Data And Privacy

Troubleshooting

​Sentry Integration

​At A Glance

​What It Does

​Current Limits

​Setup

​Data And Privacy

​Troubleshooting

​Related Docs

Sentry Integration

At A Glance

What It Does

Current Limits

Setup

Data And Privacy

Troubleshooting

Related Docs