> ## Documentation Index
> Fetch the complete documentation index at: https://docs.woes.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Integration

> Use email as a Woes support channel and survey delivery surface.

# Email Integration

Email brings longer-form support conversations into the same Woes inbox as live
chat, Discord, and Slack. It is useful for account follow-up, async developer
support, and survey delivery.

## What Email Adds

* Inbound customer support threads.
* Operator replies from the Woes inbox.
* Email-delivered NPS or CSAT surveys.
* Customer and account context tied to conversation history.

## Setup Path

1. Review [Email](/channels/email).
2. Confirm domain and sender configuration.
3. Send a test inbound email.
4. Reply from Woes and confirm the customer receives it.
5. Enable email surveys only after the support flow is working.

For inbound delivery behavior, reply setup, and common delivery checks, see
[Email](/channels/email) and [Troubleshooting](/reference/troubleshooting).

## Related Pages

* [Email](/channels/email)
* [Surveys](/settings/surveys)
* [Inbox](/platform/inbox)