> ## Documentation Index
> Fetch the complete documentation index at: https://docs.woes.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Notion Integration

> Connect Notion and import selected product notes, FAQs, setup guides, and support playbooks into the Woes Context Library.

# Notion Integration

<img src="https://mintcdn.com/woes/SjmqB9Aiw359c6aC/images/integrations/notion-logo.svg?fit=max&auto=format&n=SjmqB9Aiw359c6aC&q=85&s=6c9c11f7b2667ee7e8ed027a3e9c91ab" alt="Notion logo" width="56" height="56" data-path="images/integrations/notion-logo.svg" />

Notion is a live context integration for teams that keep product knowledge,
implementation notes, FAQs, support scripts, release notes, or troubleshooting
playbooks in Notion.

When you connect Notion, Woes can import selected pages into the Context
Library. Agents and operators can then use that material as grounded evidence
alongside API specs, docs sites, GitHub repositories, and pasted source content.

## At A Glance

| Use Notion for                                                             | Where it appears                                                               |
| -------------------------------------------------------------------------- | ------------------------------------------------------------------------------ |
| Product notes, FAQs, setup guides, migration notes, and support playbooks. | Integrations, Context Library, agent source selection, and retrieved evidence. |

## What It Does

The Notion integration helps Woes answer support questions with practical
knowledge that often lives outside formal API reference docs:

* Product behavior notes.
* Customer onboarding guides.
* Internal FAQs.
* Troubleshooting playbooks.
* Release and migration notes.
* Setup guides that explain how customers should configure your product.

Imported Notion pages become searchable context for the workspace. You can
attach those sources to specific agents so each agent only answers from the
material that belongs to its product, website, or customer segment.

## What Gets Imported

Woes imports the readable content from each shared Notion page you select.

Good Notion pages include:

* Clear titles.
* Short sections with descriptive headings.
* Exact product names, feature names, and configuration terms.
* Troubleshooting steps and known failure cases.
* Links to related docs, API references, or customer-facing pages.
* Notes about when an operator should take over instead of letting AI answer.

If you need multiple pages, select each page you want Woes to use. If a child
page contains important content, share and import that page too.

## Setup

<Steps>
  <Step title="Open Integrations">
    In Woes, go to **Workspace Settings -> Integrations**.
  </Step>

  <Step title="Connect Notion">
    Find **Notion** and click **Connect**. You will be sent to Notion to approve
    the connection.
  </Step>

  <Step title="Choose the Notion workspace">
    Select the Notion workspace that contains the pages you want Woes to use.
  </Step>

  <Step title="Share pages with the integration">
    In Notion, make sure the relevant pages are shared with the Woes
    integration. Pages that are not shared will not appear in Woes.
  </Step>

  <Step title="Select pages to import">
    Return to Woes, open the Notion integration, and select each shared page you
    want to add. Woes imports a page into Context as soon as you select it.
  </Step>

  <Step title="Attach to agents">
    Open **Agents**, choose the right agent, and attach the imported Notion
    source so the agent can retrieve it when answering.
  </Step>
</Steps>

## Where It Appears In Woes

| Surface                            | What you do there                                                               |
| ---------------------------------- | ------------------------------------------------------------------------------- |
| Workspace Settings -> Integrations | Connect, reconnect, disconnect, and select shared Notion pages to import.       |
| Context Library                    | Review imported Notion sources, inspect coverage, and rescan or delete sources. |
| Agents                             | Attach Notion sources to the agents that should use them.                       |
| Inbox                              | Operators can review retrieved evidence when an agent uses imported context.    |

## Permissions And Access

Notion only shows Woes the pages available to the authorized Notion connection.
If a page does not appear during import, check Notion and confirm the page or
its parent is shared with the Woes integration.

Disconnecting Notion stops new page listing and imports. Already imported Woes
context sources remain in the Context Library until an admin deletes them.

<Warning>
  Only import pages that are safe for your support workspace to use as context.
  Do not import pages containing passwords, private customer secrets, access
  tokens, or content that agents should never retrieve.
</Warning>

## Maintaining Notion Context

When Notion content changes, update the matching source in Woes so agents use
the latest guidance.

* Re-select or rescan pages after important product, pricing, or setup changes.
* Keep troubleshooting pages specific and step-by-step.
* Remove outdated pages from Context when they should no longer influence
  answers.
* Attach Notion sources only to agents that should answer from that material.

## Troubleshooting

| Issue                                                 | What to check                                                                                               |
| ----------------------------------------------------- | ----------------------------------------------------------------------------------------------------------- |
| The Notion page does not appear in Woes               | Share the page with the Woes integration in Notion, then refresh the page list in Woes.                     |
| Imported context is too vague                         | Add clearer headings, examples, troubleshooting steps, and links in Notion, then update the source in Woes. |
| The wrong agent is using the page                     | Open the agent and remove the Notion source from agents that should not use it.                             |
| A disconnected workspace still has old Notion sources | Delete the imported source from Context if you no longer want Woes to retrieve it.                          |

## Best Practices

* Keep one page focused on one workflow, feature, or support scenario.
* Use customer-safe language when the page may be cited or summarized.
* Put internal escalation notes in clearly labeled sections.
* Include links to the canonical API docs when Notion explains an API behavior.
* Review agent answers after importing new pages to confirm the retrieved
  evidence is useful.

## Related Docs

* [Sources](/context/sources)
* [Knowledge Base Overview](/knowledge-base/overview)
* [Agents](/agents/overview)
* [Context Learning](/agents/context-learning)
